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Help Desk Premier



Set up web based help desk software on your network or in the cloud.

Help Desk Premier

Help Desk Premier is powerful web based help desk software for all types of organizations and industries. It has many enterprise-level features but remains one of the most affordable solutions on the market. Help Desk Premier also provides Service Desk and ITIL-compliant functionality such as change management, Active Directory password self-service, and the grouping of tickets together for problem management. Help Desk Premier from BrightBox Solutions provides a flexible, scalable solution that's easy to use to bring you a versatile means of performing at peak level. What's new in this version: Redesigned ticket window allows faster, more streamlined entry of your help desk tickets.

Operating systems:
Windows 7, Windows 8, Windows Vista, Windows Server 2008

Additional requirements:
IIS, SQL Server or SQL Server Express